General Rule
Completed deposits are generally non-refundable. Please verify amount and account details before confirming payment.
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Refund / Return Policy
We maintain a clear refund policy so players know exactly when credits are reversible and when they are final.
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When Refunds May Apply
- Duplicate charge caused by a payment issue.
- Failed contest entry where amount was debited but join did not process and auto-recovery did not happen.
- Operational error validated by admin review.
Request Process
Share transaction reference, contest ID (if any), and screenshot proof through support channels. Verified cases are processed in queue priority order.
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